Terms and Conditions

FreeWalkingTourNice” operates under the trade name “Riviera Bar Crawl Tours”, which is used for marketing and commercial purposes. Both entities represent the same organization, and all references to “Riviera Bar Crawl Tours” in communication, materials, or branding are part of FreeWalkingTourNice.
Definitions
1.1 In these Terms and Conditions, the following terms (in singular and plural) have the following meanings:

‘Terms and Conditions’, the general Terms and Conditions of FreeWalkingTourNice;
‘Event’, the public or private event at which – for example, but not exclusively – a tourist activity takes place, including, but not limited to, a tour, a museum visit, a concert, or a sports event;
‘Location’, the place where the event is held;
‘Organizer’, the party responsible for the production and/or organization of the event;
‘Agreement’, the agreement between FreeWalkingTourNice and the consumer for the sale and delivery of tickets;
‘Ticket’, proof of access to an event.
Applicability
2.1 The general Terms and Conditions below, as well as the reservation and order conditions of FreeWalkingTourNice, apply to all offers, orders, and agreements of FreeWalkingTourNice.

2.2 Furthermore, the general Terms and Conditions of the organizer and the parties responsible for the locations will also apply to the agreement. In the event of any conflict between the provisions in the agreement or in these Terms and Conditions and the aforementioned conditions, the provisions in the agreement or these Terms and Conditions will prevail. Copies of the Terms and Conditions of the parties responsible for the locations or the organizer are available upon request from the respective parties or the organizer.

2.3 By accepting an offer or placing an order, the customer explicitly accepts the applicability of these Terms and Conditions.

2.4 Deviations from the stipulations in these Terms and Conditions are only possible in writing, in which case the other provisions will remain fully valid.

2.5 All rights and entitlements stipulated for FreeWalkingTourNice in these Terms and Conditions and any subsequent agreements shall also apply to intermediaries and third parties engaged by FreeWalkingTourNice.

Offers/Prices
3.1 All offers made by FreeWalkingTourNice are without obligation, and FreeWalkingTourNice expressly reserves the right to change prices, particularly if this is necessary due to statutory or other regulations.

3.2 All prices are quoted in euros, including VAT.

3.3 In certain cases, promotional prices may apply. These prices are valid for a specific period while stocks last. No claim can be made for these prices before or after the specified period.

3.4 FreeWalkingTourNice cannot be held to any price indications that are evidently incorrect, such as due to clear typographical or printing errors. No rights can be derived from such incorrect price information.

3.5 For each ticket, a fixed service fee will be charged, which may vary depending on the event. The service fee includes transaction costs, consulting costs, and delivery fees.

Cancellations and Returns
4.1 An organizer is entitled to cancel or reschedule the date of an event. Should this occur, FreeWalkingTourNice will attempt to provide an appropriate solution. If an event is canceled or postponed, FreeWalkingTourNice will make every effort to inform you as soon as possible. However, we cannot guarantee that the consumer will be notified before the start of the event, nor can we be held liable for any costs incurred.

4.2 Before confirming your booking, always double-check that you have selected the correct tickets. All cancellations made 48 hours prior to the event will be refunded at 70%. No refunds will be issued after this period. If your ticket is so damaged that its authenticity can no longer be verified, you may contact FreeWalkingTourNice. You will then be advised on the next steps to take.

Payments
FreeWalkingTourNice accepts two payment methods:

Payments in euros made via credit card.
Payments in cash.
You will not receive confirmation of your booking until your payment has been approved.

Delivery
6.1 Depending on the delivery method, tickets will be sent to the email address specified in the FreeWalkingTourNice database.

6.2 Delivery times specified by FreeWalkingTourNice are indicative only.

6.3 Failure to meet a delivery deadline will not entitle you to damage compensation or the cancellation of the order or agreement unless such failure significantly hinders the performance of the agreement.

Complaints and Liability
8.1 You are required to check upon delivery to ensure that the tickets are in accordance with the agreement. If this is not the case, you must notify FreeWalkingTourNice in writing and with reasons as soon as possible, and in any event within five (5) days of delivery, provided it was reasonably possible to ascertain the issue.

8.2 If it is shown that the tickets are not in accordance with the agreement, FreeWalkingTourNice may choose to replace the tickets with new ones or refund the amount paid.

Force Majeure
10.1 In the event of force majeure, FreeWalkingTourNice is entitled to suspend the execution of the order or dissolve the agreement without legal intervention and by notifying you in writing, without being held liable for any damage compensation.

10.2 Force majeure refers to any circumstances that cannot be attributed to FreeWalkingTourNice and make it impossible for FreeWalkingTourNice to fulfill its obligations.

Photo/Video Disclaimer Clause:
12.1 By participating in any FreeWalkingTourNice event, you agree to grant FreeWalkingTourNice the irrevocable right to use photographs, videos, or other media captured during the event for promotional purposes.

12.2 If you prefer not to have your image used, it is your responsibility to notify the event organizer in writing prior to the event or contact us beforehand.

Miscellaneous
13.1 If any one or more provisions of these Terms and Conditions conflict with applicable legal regulations, the provision in question will lapse and be replaced with a new comparable provision according to the law.

13.2 French law applies to all agreements made with or concluded by FreeWalkingTourNice, and disputes arising directly or indirectly from these agreements will be exclusively resolved by the Court of Nice.